Terms of service

Last Updated: September 15, 2026

1. General Conditions

By using our website and services, you confirm that you are at least the age of majority in your state, union territory, or country of residence, or that you are using the website with the involvement and consent of a parent or legal guardian where applicable.

You agree to use our website only for lawful purposes and in accordance with these Terms.

We reserve the right to refuse service, restrict access, terminate accounts, or cancel orders at our discretion where we believe it is necessary, including in cases of suspected misuse, fraud, or violation of these Terms.

You may not use our products, website, or services for any illegal, unauthorised, or fraudulent purpose.

You must not attempt to interfere with the security, functionality, or proper operation of our website.

2. Products & Specifications

Product Accuracy

We make reasonable efforts to ensure that product descriptions, images, colours, dimensions, features, and specifications displayed on our website are accurate.

However, actual product colours, textures, finishes, wood grains, printing, and other visual details may vary slightly from the images shown online due to lighting, photography, screen settings, manufacturing processes, and the natural characteristics of certain materials.

Availability & Pricing

• Product prices displayed on our website are subject to change without prior notice.
• We reserve the right to modify, update, suspend, or discontinue any product at any time.
• Product availability may change depending on inventory levels.
• In case of an incorrect price, product information, or inventory error, we reserve the right to correct the information and, where necessary, cancel the affected order and provide an appropriate refund.

Product Use

Customers are responsible for using sports equipment and products in accordance with their intended purpose and any instructions provided with the product.

Customised Products

If Raj Crest & Co. offers customised or personalised sports products, such orders may be subject to special terms. Once production or customisation has started, such orders may not be eligible for modification or cancellation unless otherwise agreed by Raj Crest & Co.

3. Orders & Payments

• We reserve the right to limit or refuse sales to any person, geographic region, or jurisdiction where reasonably necessary.
• We reserve the right to refuse, cancel, or limit any order, including orders involving suspected fraud, payment issues, inventory errors, pricing errors, or unauthorised reseller activity.
• If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to our applicable policies.
• You agree to provide accurate, complete, and current information when placing an order or creating an account.
• You are responsible for ensuring that your billing, shipping, contact, and payment information is correct.
• Once an order has been placed, changes may not always be possible if the order has already entered processing, packing, or shipping.

4. Shipping & Delivery

• Delivery timelines provided on our website are estimates and may vary depending on the delivery location, product availability, logistics partners, weather, public holidays, or other circumstances beyond our reasonable control.
• Customers are responsible for providing a complete and accurate shipping address and contact information.
• Raj Crest & Co. is not responsible for delays caused by incorrect or incomplete address information provided by the customer.
• Once an order has been handed over to the applicable delivery partner, tracking and delivery may also be subject to the delivery partner's processes and timelines.

5. Returns, Refunds & Cancellations

Returns, refunds, replacements, and order cancellations are subject to the applicable Return & Refund Policy of Raj Crest & Co.

Customers should review the relevant policy before placing an order.

Products returned to us, where eligible, may need to meet applicable conditions regarding their condition, packaging, usage, and supporting order information.

6. Intellectual Property

All content available on the Raj Crest & Co. website, including but not limited to:

• Brand names and logos
• Text and written content
• Product images
• Graphics and designs
• Videos and photographs
• Website layouts
• Product descriptions
• Icons and visual elements
• Software and website functionality

is owned by or licensed to Raj Crest & Co. and is protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, republish, or commercially exploit any part of our website content, brand assets, images, or other intellectual property without our prior written permission.

7. Prohibited Uses

You agree not to use our website to:

• Engage in unlawful or fraudulent activities
• Attempt to gain unauthorised access to our website or systems
• Interfere with website security or functionality
• Upload or transmit malicious software
• Copy or misuse our website content or intellectual property
• Impersonate another person or organisation
• Collect personal information of other users without authorisation
• Use our website for activities that violate applicable laws or regulations

We reserve the right to restrict or terminate access where prohibited activity is identified.

8. Sports & Equipment Safety Disclaimer

Participation in sports and physical activities involves inherent risks, including the possibility of injury.

Raj Crest & Co. is not responsible for injuries, losses, or damages arising from improper use, misuse, modification, negligence, failure to follow safety instructions, or use of sports equipment outside its intended purpose, to the extent permitted by applicable law.

Customers and athletes are responsible for:

• Inspecting sports equipment before use
• Using products only for their intended purpose
• Following applicable safety instructions
• Using appropriate protective equipment
• Ensuring that equipment is suitable for the user's age, skill level, and activity
• Replacing damaged or worn-out equipment when necessary

Parents, guardians, coaches, and responsible adults should ensure that appropriate supervision and safety measures are followed when products are used by children or inexperienced players.

9. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an "as available" basis.

While we make reasonable efforts to maintain accurate product information and reliable website functionality, we do not guarantee that the website will always be uninterrupted, error-free, completely secure, or free from technical issues.

10. Limitation of Liability

To the maximum extent permitted under applicable law, Raj Crest & Co., its owners, directors, employees, representatives, service providers, and affiliates shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

11. Third-Party Services

Our website may use third-party services such as payment gateways, delivery partners, technology providers, analytics services, or other service providers.

Your use of third-party services may also be subject to the terms and policies of those respective providers. Raj Crest & Co. is not responsible for the independent policies or practices of third-party service providers.

12. Changes to These Terms

Raj Crest & Co. reserves the right to update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated Last Updated date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms of Service and any separate agreements under which Raj Crest & Co. provides its products or services shall be governed by and construed in accordance with the laws of India.

Any disputes arising in connection with these Terms shall be subject to the applicable jurisdiction of the courts in India.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Raj Crest & Co.

We will make reasonable efforts to address your queries regarding these Terms of Service.